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Launch of ELO (Obligatory Logistics Envelope) tele-service

15.04.2025

ELO has been designed to consolidate all information relating to the cargo and customs formalities required for crossing the smart border into a single barcode. This system is intended to reduce processing times and ensure more secure handling of customs procedures for both import and export flows.

Important Information on the Transition Period (April 28 to September 1, 2025)

To allow operators to adapt to the new system, a transition period will run until September 1, 2025 . During this period, the use of ELO remains optional, although strongly recommended in preparation for its mandatory implementation starting September 1. Operators may continue to present declaration barcodes for pairing purposes until that date.

Operators with RoRo flows with the United Kingdom should note the following:

  • For exports and for all empty trucks , whether for import or export, ELO can be used by any operator through their individual customs.gouv.fr account.
  • For imports involving full trucks, and when an ENS is required, operators must have switched their ENS filings to ICS2 in order to be able to create an ELO. ELO will not accept ICS1 ENS.

Detailt information can be found here: 

https://www.douane.gouv.fr/fiche/obligatory-logistics-envelope-elo-key-transition-roro-trade-united-kingdom